Nobody wants to think about having an emergency while overseas. Yet being prepared for hitting trouble is the best precaution you can take.
So what happens, when you have an emergency while in New Zealand? Who do you call when you are in need of ambulance, police or fire brigade?`What if you lose your passport or get robbed? Here is where you find help:
111 – the main emergency number for New Zealand
* fire brigade
You should NEVER have to wait for more than 10 seconds until an operator takes your call. You will then be asked a few questions to find out the nature of your emergency in order to activate the appropriate respond service.
You can ALWAYS dial the emergency number even if there is no reception or you haven’t got credit left on your cellphone!
National Embassies and Consulates
If your passport or other important documents get stolen you will need to contact your national embassy. The New Zealand Ministry of Foreign Affairs & Trade offers a list of all foreign embassies and consulates present in New Zealand. Chose from the drop-down menu in order to find the country you’re looking for, then follow the instructions for further information.
Alternatively you can download a full list of foreign consulates here (PDF).
NOTE: Not every country is represented in New Zealand. You may find that your nearest embassy is in Australia.
Work-Travel-Fun New Zealand
You can also contact us in case of emergencies. We are happy to assist you in getting the help you need.
ph: 0064 22 078 1351